Netelligent’s Acceptable Use Policy
("AUP") is provided to give our customers and users a clear
understanding of what Netelligent expects of them while using the service. All
users of Netelligent Internet services: those who access some of our Services
but do not have accounts, as well as those who pay a service fee to subscribe
to the Services, must comply with this AUP and our TOS (Terms of Service).
Use of Netelligent Service constitutes acceptance and agreement to Netelligent
AUP as well as Netelligent TOS (Terms of Service).
IMPORTANT NOTICE: *All Payments To Netelligent
(Netelligent Internet services) Are Non-Refundable*
We support the uncensored flow of information and ideas over the Internet and
do not actively monitor subscriber activity under normal circumstances.
Similarly, we do not exercise editorial control over the content of any web
site, e-mail transmission, newsgroups, or other material created or accessible
over or through the services, except for certain proprietary Web sites. However,
in accordance with our TOS (Terms of Service), we may remove any materials
that, in our sole discretion, may be illegal, may subject us to liability, or
which may violate this AUP. Netelligent may cooperate with legal authorities
and/or third parties in the investigation of any suspected or alleged crime or
civil wrongdoing. Your violation of this AUP may result in the suspension or
immediate termination of either your Netelligent account or other actions as
detailed in Section 3 WITHOUT PRIOR NOTICE.
This document is intended to provide a basic understand of Netelligent’s
Acceptable Use Policy. The following are guidelines for the establishment and
enforcement of Netelligent’s AUP:
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Ensure reliable service to our customers
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Ensure security and privacy of our systems and network, as well as the networks
and systems of others
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Comply with existing laws
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Maintain our reputation as a responsible service provider
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Encourage responsible use of the Internet and discourage activities, which
reduce the usability and value of Internet services
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Preserve the value of Internet resources as a conduit for free expression and
exchange of information
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Preserve the privacy and security of individual users
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Netelligent intends to provide its customers access to everything the Internet
has to offer. While Netelligent is firmly committed to the principles of free
speech, certain activities that may be damaging to the resources of both the
Netelligent and the Internet and cannot be permitted under the guise of free
speech. The resources of the Netelligent and the Internet are limited, and
abuse of these resources by one user has a negative impact on the entire
community.
We do not routinely monitor the activity of accounts except for measurements of
system utilization and the preparation of billing records. However, in our
efforts to promote good citizenship within the Internet community, we will
respond appropriately if we become aware of inappropriate use of our service.
You may not use your dedicated rack or virtual site to publish material, which
Netelligent.ca determines, at its sole discretion, to be unlawful, indecent or
objectionable. For purposes of this policy, "material" refers to all
forms of communications including narrative descriptions, graphics (including
photographs, illustrations, images, drawings, and logos), executable programs,
video recordings, and audio recordings.
If a Netelligent account is used to violate the Acceptable Use Policy or our
TOS, we reserve the right to terminate your service without notice. We prefer
to advise customers of inappropriate behavior and any necessary corrective
action, however, flagrant violations of the Acceptable Use Policy will result
in immediate termination of service. Our failure to enforce this policy, for
whatever reason, shall not be construed as a waiver of our right to do so at
any time.
As a member of our network community, you must use your Internet access
responsibly. If you have any questions regarding this policy, please contact us
at abuse (at) netelligent (dot> ca.
VIOLATIONS OF Netelligent ACCEPTABLE USE POLICY
The
following constitute violations of this AUP:
Illegal
use: Netelligent’s services may not be used for illegal purposes, or in support
of illegal activities. Netelligent reserves the right to cooperate with legal
authorities and/or injured third parties in the investigation of any suspected
crime or civil wrongdoing.
Harm
to minors: Use of the Netelligent service to harm, or attempt to harm, minors
in any way, including, but not limited to child pornography.
Threats:
Use of the Netelligent service to transmit any material (by e-mail, uploading,
posting or otherwise) that threatens or encourages bodily harm or destruction
of property.
Harassment:
Use of the Netelligent service to transmit any material (by e-mail, uploading,
posting or otherwise) that harasses another.
Fraudulent
activity: Use of Netelligent service to make fraudulent offers to sell or buy
products, items, or services, or to advance any type of financial scam such as
"pyramid schemes," "ponzi
schemes," and "chain letters."
Forgery
or impersonation: Adding, removing or modifying identifying network header
information in an effort to deceive or mislead is prohibited. Attempting to
impersonate any person by using forged headers or other identifying information
is prohibited. The use of anonymous remailers or
nicknames does not constitute impersonation.
Unsolicited
commercial e-mail / Unsolicited bulk e-mail (SPAM) Use
of the Netelligent service to transmit any unsolicited commercial or
unsolicited bulk e-mail is expressly prohibited. Violations of this type will
result in the immediate termination of the offending Netelligent account.
IMPORTANT
NOTICE:
EFFECTIVE
IMMEDIATELY, anyone hosting websites or services on their server that support
spammers or cause any of our IP space to be listed in any of the various Spam
Databases will have their server immediately removed from our network. The
server will not be reconnected until such time that you agree to remove ANY and
ALL traces of the offending material immediately upon reconnection and agree to
allow us access to the server to confirm that all material has been COMPLETELY
removed. Severe violations may result in immediate and permanent removal of the
server from our network without notice to the customer. Any server guilty of a
second violation WILL be immediately and permanently removed from our network
without notice.
E-mail
/ News Bombing: Malicious intent to impede another person's use of electronic mail
services or news will result in the immediate termination of the offending
Netelligent account.
E-mail
/ Message Forging: Forging any message header, in part or whole, of any
electronic transmission, originating or passing through the Netelligent service
is in violation of this AUP.
Usenet
SPAMing: Netelligent has a zero tolerance policy for
the use of its network for the posting of messages or commercial
advertisements, which violate the rules, regulations, FAQ or charter of any
newsgroups or mailing list. Commercial messages that are appropriate under the
rules of a newsgroup or mailing list or that are solicited by the recipients
are permitted.
Unauthorized
access: Use of the Netelligent service to access, or to attempt to access, the
accounts of others, or to penetrate, or attempt to penetrate, security measures
of Netelligent’s or another entity's computer software or hardware, electronic
communications system, or telecommunications system, whether or not the
intrusion results in the corruption or loss of data, is expressly prohibited
and the offending Netelligent account is subject to immediate termination.
Copyright
or trademark infringement: Use of the Netelligent service to transmit any
material (by e-mail, uploading, posting or otherwise) that infringes any
copyright, trademark, patent, trade secret or other proprietary rights of any
third party, including, but not limited to, the unauthorized copying of
copyrighted material, the digitization and distribution of photographs from
magazines, books, or other copyrighted sources, and the unauthorized
transmittal of copyrighted software.
Collection
of personal data: Use of the Netelligent service to collect, or attempt to
collect, personal information about third parties without their knowledge or
consent.
Network
disruptions and unfriendly activity: Use of the Netelligent service for any activity,
which affects the ability of other people or systems to use Netelligent
Services or the Internet. This includes "denial of service" (DOS)
attacks against another network host or individual user. Interference with or
disruption of other network users, services or equipment is prohibited. It is
the Member's responsibility to ensure that their network is configured in a
secure manner. A Subscriber may not, through action or inaction, allow others
to use their network for illegal or inappropriate actions. A Subscriber may not
permit their network, through action or inaction, to be configured in such a
way that gives a third party the capability to use their network in an illegal
or inappropriate manner. Unauthorized entry and/or use of another company
and/or individual's computer system will result in immediate account
termination. Netelligent will not tolerate any subscriber attempting to access
the accounts of others, or penetrate security measures of other systems,
whether or not the intrusion results in corruption or loss of data.
Fraud:
Involves a knowing misrepresentation or misleading statement, writing or
activity made with the intent that the person receiving it will act upon it.
Infringement
of Copyright, Patent, Trademark, Trade Secret, or Intellectual Property Right:
Distribution and/or posting of copyrighted or the aforementioned infringements
will not be tolerated.
Distribution
of Viruses: Intentional distributions of software that attempts to and/or
causes damage, harassment, or annoyance to persons, data, and/or computer
systems are prohibited. Such an offense will result in the immediate
termination of the offending account.
Inappropriate
Use of Software: Use of software or any device that would facilitate a
continued connection, i.e. pinging, while using Netelligent services could
result in suspension service.
Third
Party Accountability: Netelligent subscribers will be held responsible and accountable
for any activity by third parties, using their account, that
violates guidelines created within the Acceptable Use Policy.
Violation
of Netelligent Virtual Accounts: It is absolutely forbidden to host
pornographic content or IRC servers on Virtual Server Accounts. Virtual Server
Accounts found hosting this material will be subject to immediate cancellation
without refund.
Security:
You are responsible for any misuse of your account, even if the inappropriate
activity was committed by a friend, family member, guest or employee.
Therefore, you must take steps to ensure that others do not gain unauthorized
access to your account. In addition, you may not use your account to breach
security of another account or attempt to gain unauthorized access to another
network or server.
Your
password provides access to your account. It is your responsibility to keep
your password secure.
Sharing
your password and account access with unauthorized users is prohibited. You
should take care to prevent others from using your account since you will be
held responsible for such use.
Attempting
to obtain another user's account password is strictly prohibited, and may
result in termination of service.
You
must adopt adequate security measures to prevent or minimize unauthorized use
of your account.
You
may not attempt to circumvent user authentication or security of any host,
network or account. This includes, but is not limited to, accessing data not
intended for you, logging into or making use of a server or account you are not
expressly authorized to access, or probing the security of other networks. Use
or distribution of tools designed for compromising security is prohibited.
Examples of these tools include, but are not limited to, password guessing
programs, cracking tools or network probing tools.
You
may not attempt to interfere with service to any user, host or network
("denial of service attacks"). This includes, but is not limited to, "flooding" of networks, deliberate attempts to
overload a service, and attempts to "crash" a host.
Users
who violate systems or network security may incur criminal or civil liability.
Netelligent will cooperate fully with investigations of violations of systems
or network security at other sites, including cooperating with law enforcement
authorities in the investigation of suspected criminal violations.
Network
Performance: Netelligent accounts operate on shared resources. Excessive use or
abuse of these shared network resources by one customer may have a negative
impact on all other customers. Misuse of network resources in a manner that
impairs network performance is prohibited by this policy and may result in
termination of your account.
You are prohibited from excessive consumption of resources, including CPU time,
memory, disk space and session time. You may not use resource-intensive programs,
which negatively impact other customers or the performances of Netelligent
systems or networks. Netelligent reserves the right to terminate or limit such
activities.
REPORTING VIOLATIONS OF Netelligent AUP
Netelligent
requests that anyone who believes that there is a violation of this AUP direct
the information to the Abuse Department at abuse (at) netelligent (dot> ca
If available, please provide the following information:
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The IP address used to commit the alleged violation
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The date and time of the alleged violation, including the time zones or offset
from GMT
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Evidence of the alleged violation
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E-mail with full header information provides all of the above, as do system log
files. Other situations will require different methods of providing the above
information. Netelligent may take any one or more of the following actions in
response to complaints:
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Issue written or verbal warnings
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Suspend the Member's newsgroup posting privileges
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Suspend the Member's account
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Terminate the Member's account
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Bill the Member for administrative costs and/or reactivation charges
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Bring legal action to enjoin violations and/or to collect damages, if any,
cause by violations
REVISIONS
TO THIS ACCEPTABLE USE POLICY
Netelligent
reserves the right to revise, amend, or modify this AUP, our TOS (Terms of
Service) and our other policies and agreements at any time and in any manner.
Notice of any revision, amendment, or modification will be posted in accordance
with our TOS (Terms of Service).